Helena Clayton | Much of what happens in organisations happens beneath the surface, invisible and rarely spoken about. Bob Marshak’s book sheds some light on these covert processes.
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Much of what happens in organisations happens beneath the surface, invisible and rarely spoken about. Bob Marshak’s book sheds some light on these covert processes.

Category: Books

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Organisational change initiatives often fail because they focus exclusively on the rational, overt aspects of change, overlooking the powerful role played by concealed or irrational factors.

It’s well known that these covert processes–such as hidden agendas, blind spots, office politics, tacit assumptions, secret hopes, wishes and fears–frequently sabotage change efforts, but up until now nobody has offered a rigorous, consistent way of identifying and dealing with them.

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